Celebrating 10 Years with Words First: Mary Thompson’s Journey as a Speech and Language Therapist and Dyslexia Specialist

This month, we are celebrating an important milestone for one of our longest-standing team members. Mary Thompson is marking ten years with Words First. She joined the company in 2015 as a Newly Qualified Speech and Language Therapist. Over the past decade, she has developed her clinical skills, deepened her passion for literacy and language, and grown into a highly respected Speech and Language Therapist and Dyslexia Specialist who now leads our Dyslexia Pathway.

Her calm presence, commitment to evidence-based practice and dedication to helping children gain confidence in their communication and literacy skills have made a meaningful impact on our service. We spoke with Mary to reflect on her ten-year journey, the changes she has seen and what continues to inspire her in her work.

What first attracted you to join Words First back in 2015?

What first attracted me to join Words First back in 2015 was the company’s unique focus on both speech and language and literacy. That combination really stood out to me. I have always seen literacy and language as deeply connected, and I felt that supporting both was key to making a real impact on students. It was clear that Words First valued that link and was committed to helping children thrive across all areas of communication. That alignment with my own values and interests made it an easy decision to join.

How has Words First changed since you joined?

Since I joined, Words First has grown not just in size but in the depth and breadth of its expertise. What started as a speech and language focused service has evolved into a truly interdisciplinary team including Occupational Therapists, Educational Psychologists, Play Therapists and Counsellors. This has made our support for children much more holistic and joined-up. It is exciting to be part of a team where different professionals collaborate closely and bring unique perspectives to help children thrive in every aspect of their development.

What do you think has stayed the same? What makes Words First, Words First?

Words First has always placed students at the centre of everything, and that commitment has remained consistent. I really value the quality time I get to work directly with students and support their progress. It is one of the most rewarding aspects of the role.

Even as the team has grown, it still feels like a close-knit and supportive community. Collaboration, genuine support and an emphasis on learning have always been at the heart of what we do. Whether you are newly qualified or experienced, there is always space to ask questions, share ideas and keep building your skills.

What led you to develop such a strong interest in dyslexia?

My interest in dyslexia began during university. Although we only had a few lectures on literacy, the topic stood out to me. I found the complexity of dyslexia and its impact on learning particularly engaging, and I wanted to understand it better. The idea of helping students develop essential literacy skills felt purposeful, and that early interest has shaped my professional journey ever since.

What do you love most about supporting children with literacy and language needs?

What I love most is the variety. No two children are the same, and that means I am constantly adapting, thinking creatively and problem-solving. I might be breaking down tricky sounds with one student and then completing a literacy assessment with another. I get to work across ages, needs and settings, which keeps the role fresh and meaningful. When a child starts to connect the dots, whether reading a new word or expressing a new idea, it is incredibly rewarding.

Can you share a moment that reminded you why you love what you do?

There are so many. One example is supporting a student to develop her study skills. Seeing her confidence grow over time as she learned how to organise and recall information was incredibly rewarding.

Another moment involves students who were reluctant to engage with reading. With steady support, they began building their word attack skills and approaching reading with more confidence. Watching them tackle more complex words with pride reminded me how impactful small, consistent steps can be.

I have also worked with students who were initially reluctant talkers. Gradually watching them find their voice and use it to communicate was a powerful reminder of the purpose behind this work.

How has your role evolved from Newly Qualified Speech and Language Therapist to Dyslexia Specialist?

My role has evolved significantly. As a Newly Qualified Speech and Language Therapist, I spent time building core clinical skills and learning how to assess, plan and deliver interventions. Over time, I developed deeper knowledge in understanding complex assessment data and tailoring approaches.

As a Dyslexia Specialist, I now support both children and the team. I help colleagues develop their understanding of dyslexia, facilitate case discussions and share best practice. It has been a journey of continuous learning, and I still find it incredibly rewarding.

What does leading the Dyslexia Pathway mean to you?

It means a great deal. It is a chance to influence how children with literacy needs are understood and supported. I help shape how we assess, intervene and talk about dyslexia across the team, ensuring our approach remains consistent, evidence-based and child-centred.

It is also about supporting colleagues. I enjoy sharing knowledge and helping others build confidence in this area. Dyslexia is complex and constantly evolving, and leading the pathway means staying curious and open to new ideas.

How has Words First supported your professional growth and learning over the years?

Words First has played a key role in my development. They have consistently offered high-quality CPD that has helped me deepen my clinical knowledge. One of the most significant forms of support was enabling me to complete my dyslexia qualification. I would not have been able to pursue it without their flexibility and encouragement. That support has made a real difference to my confidence and expertise.

What do you enjoy most about being part of the Words First community?

The people. It is such a supportive and collaborative team where everyone is willing to share ideas, help out and celebrate one another. I have learned so much from colleagues through informal chats, strategy discussions and shared perspectives. It is inspiring to be part of a group that is passionate about making a difference and where every voice matters.

What advice would you give to therapists who are starting their journey at Words First?

Take your time, ask questions and make use of the support around you. People genuinely want to help you grow. Do not worry about knowing everything straight away. Be curious, stay open and trust that your confidence will build with experience. Most importantly, enjoy the journey. The impact you can have on students and families is incredibly meaningful.

Looking ahead, what excites you most about the future for yourself and for Words First?

I am excited about continuing to grow as a clinician and deepening my expertise in literacy and language. There is always more to learn, and Words First creates space for that. I am also looking forward to seeing the Dyslexia Pathway develop. We are building something meaningful, and being part of that journey is motivating. As the team grows and evolves, there is huge potential to reach more children, support more therapists and strengthen our commitment to best practice.

A decade of dedication

Mary’s journey is a powerful example of what we value most at Words First. Growth, collaboration and impact. Her leadership in dyslexia and literacy, her generous mentoring of others and her genuine love for supporting children make her an inspiration to us all.

Thank you, Mary, for ten years of dedication, compassion and excellence. We are very proud to have shared this journey with you.